If you're having issues with DuckStation, we may request a log file for you to help figure out what's going on.
For Windows/Linux (in the Qt Frontend):
- Open DuckStation.
- Open
Settings -> Advanced Settings.
- Set the
Log Level drop-down to Debug.
- Check the
Log To System Console and Log To File.
- Close and re-open DuckStation.
- Start your game and reproduce whichever issue you are having.
- Either screenshot the console window, or:
After you have sent us a copy of the log, be sure to disable logging to reduce disk wear and restore full performance.
- Open
Settings -> Advanced Settings.
- Set the
Log Level drop-down to Information.
- Uncheck the
Log To System Console and Log To File options.
For Android
- Open DuckStation.
- Open
Settings, and swipe to the Advanced tab.
- Set the
Log Level preference to Debug.
- Check
Log To File.
- Close and re-open DuckStation.
- Start your game and reproduce whichever issue you are having.
- Close DuckStation.
- Send us a copy of
duckstation.log in your user directory (<storage>/Android/data/com.github.stenzek.duckstation/files/duckstation.log).
After you have sent us a copy of the log, be sure to disable logging to reduce disk wear and restore full performance.
- Open
Settings, and swipe to the Advanced tab.
- Set the
Log Level preference to Information.
- Uncheck the
Log To File option.